Full-Service Reach-in Cooler & Freezer Repairs

For our customers in grocery stores, restaurants, hotels, convenience stores, and commercial kitchens, reach-in and display cases can quite often take a beating from customers and employees regularly opening them up to get products and restock merchandise. This can create a lot of stress on the compressors, leading them to break down more easily. When your display and reach-in cases break down, it’s essential to get them back up and running quickly to avoid potential product loss. Tri-Point has worked with both large restaurant chains down to smaller convenience stores to get their reach-in and display cases repaired and back up and running.

Reach-In Coolers & Freezers, Reach-In Coolers, Reach-In Freezers, Reach-in Cooler Service, Reach-In Freezer Service

Customers We Serve:

Restaurants    Bars  •  Hotels / Resorts •  Grocery Stores  •  Event Centers  •  Commercial Kitchens  •  Municipalities  •  Funeral Homes  •  Testing / Manufacturing

**24 / 7 Emergency Services**


The team at Tri-Point Refrigeration will receive your new reach-in cooler at our warehouse or have it delivered directly to your location. Whether your new reach-in comes directly from the factory or our stocked warehouse, we will ensure there is no damage to your new cooler or freezer. If our team finds damage, we will immediately report the damage to the manufacturer and get a warranty repair going. Our team will remove the pallet and packaging and haul it off so that you don’t have to worry about it. Once we get the reach-in cooler or freezer into your space, we will get it plugged in and initialize the refrigeration process. We will program the controller to ensure the correct defrost times and refrigeration temperatures and watch the unit achieve temperature before our team leaves the job site.


  • Chef Bases
  • Undercounter
  • Bar Equipment
  • Reach In Coolers
  • Pizza Prep tables
  • Reach-In Freezers
  • Glass Door Reach In
  • Sandwich Prep Tables
  • Single Door, 2-Door, & 3-Door Reach Ins

Our team at Tri-Point Refrigeration understands our customers rely on their reach in units on a daily basis to serve their customers. Reach-in freezers and coolers can become expensive to repair when not maintained properly; sometimes, it is more economical to replace a reach-in cooler or freezer. Tri-Point stocks reach-in coolers and freezers in our Austin, Texas warehouse and can have a new reach-in installed in your location typically in less than a week. Most reach-ins come with a 3-year parts and labor manufacturer’s warranty and an extended 2-year parts warranty on the compressor. Reach-in units DO NOT come with a 5-year parts and labor warranty*; you can view our warranty guidelines here.

Reach-in Cooler, Reach-in Freezer, Reach-in Service

Brands We Recommend

Blue Air Commercial Refrigeration

Commercial Refrigerated Prep Tables Installation, Maintenance, Sales, & Repair

Because commercial refrigerated prep tables are used for food preparation, improperly installed or malfunctioning equipment can put you on the wrong side of health regulations. It’s essential to get the equipment installed correctly the first time and to follow an ongoing maintenance schedule to keep your equipment functioning properly and your customers happy.

Professional Commercial Refrigerated Prep Table Installation For Restaurants

Proper installation is the first step towards ensuring that your commercial refrigerated prep tables work properly and serve your purposes. The primary consideration when it comes to installing your prep tables will be electricity and making sure your outlets are the proper voltage/amperage for the prep tables you’ve purchased. Tri-Point has expertly trained technicians who can help you to understand if your tables will work with your building’s current wiring. If issues arise, Tri-Point technicians can work with you to understand optimal solutions and ensure your commercial refrigerated prep tables are installed and working correctly.

Popular Refrigerated Prep Table Brands

Tri-Point technicians can service and find original manufacturer parts (OEM) for most major brands of refrigerated prep tables. OEM parts are best to use as much as possible to ensure compatibility and quality standards. Some of the more popular commercial refrigerated prep tables that Tri-Point technicians can service include:

Arctic Air • True • Blue Air • Advantco • Traulsen • Atosa • Beverage Air • Continental • Turbo Air • Delfield

These are some of the most popular brands of commercial refrigerated prep tables that Tri-Point can service. However, your Tri-Point technician can work with any brand of refrigerated prep table to get it back up and running properly.

Prep Table Refrigeration Types

There are two primary types of commercial refrigerated prep tables that businesses can choose from. Tri-Point can handle repairs for both as well as provide instructions for continued preventative maintenance after repairs are completed.

Forced Air Units

Forced air commercial refrigerated prep tables operate by moving the cold air from the coils, often through ductwork, through the unit, and over the pans to cool them off and keep food cool. There are a few drawbacks to using forced air over cold wall prep tables. The main consideration is that forced air units may require more cleaning due to the fans blowing outside air. Failure to keep the unit cleaned more regularly may cause dirt and other pollutants from the air to blow over the food. Forced air tables are generally cheaper upfront but tend to cost more to operate over the long term.

Cold Wall (Wrapped Wall) Prep Tables

Cold wall-style refrigerated prep tables, also known as wrapped wall prep tables, have copper piping running outside the body of the food well, which helps to distribute cool air more evenly. This makes them more reliable when setting and maintaining specific temperatures. While cold wall refrigerated prep tables tend to be more expensive upfront, they can often save you money in the long run due to less energy consumption. These are also less prone to expensive repairs due to fewer moving parts.

Common Uses For Refrigerated Prep Tables

Not all commercial refrigerated prep tables are built for the same tasks. Different tables are partitioned for different types of food and may have different repair needs. Some of the most common uses for commercial refrigerated prep tables include:

Sandwich Prep Tables • Pizza Prep Tables • Ice Cream Prep Tables • Salad Prep Tables • Bar Cooler • Glass Door Reach In

Each type of refrigerated prep table comes with problems unique to the design and intended purpose of the equipment. Regardless of what type of table you are working with though, a solid maintenance schedule will help to keep your refrigerated prep table operating longer and more consistently.

Benefits Of Proper Commercial Refrigerated Prep Table Maintenance

As with your other refrigerated equipment, such as ice machines, walk-in coolers, and display cases, your refrigerated prep tables must be maintained. This means sticking to a regular service schedule specific to your equipment that considers the level of use your tables receive. Some of the benefits of regularly having your prep tables serviced include the following:

Energy and Cost Savings

Dirty and poorly maintained tables tend to cost more to operate. This is especially true when it comes to forced-air units, as the fans can become dirty and need to use more energy to remain consistent. Keeping your equipment clean and well-maintained will go a long way towards cutting down on energy consumption and, therefore, lowering your overall energy costs.

Minimizing Serious Breakdowns and Costly Repairs

Energy costs aren’t the only thing affecting your profits regarding refrigerated prep tables. Poorly maintained prep tables are more prone to breaking down, leading to potentially costly repairs as parts must be replaced. The longer you let your prep tables go without maintenance from an experienced technician, the more likely you are to have pieces break down.

Longer Life From Your Equipment

Along with savings from lower energy costs and less money needing to be spent on costly repairs, regular maintenance will keep your commercial refrigerated prep tables running longer. Consistent maintenance from a trained Tri-Point technician may help to extend your equipment’s lifespan by a few years, saving you significantly on operating costs.

Preventing Bacteria and Mold Build-up

Lastly, routine cleaning and regular maintenance to keep your prep tables operating properly will ensure they stay clean. This is essential for any business that handles food as poorly functioning prep tables that won’t keep proper temperatures can lead to mold and bacteria buildup dangerous to your customers. Eventually, this can develop into a potential health violation that can temporarily shut down your business until a correction is made.

Common Prep Table Issues

Compressor Issues

Issues with the compressor in a refrigerated prep table can be shared and stem from various potential problems. This could be a simple issue, such as power being out, or a more complex problem, such as blown fuses, blocked airflow vents, or complete compressor failure. You will likely notice compressor issues from strange noises or issues with maintaining temperatures. Don’t wait if you start to notice either of these to call Tri-Point. The sooner you have your equipment checked and serviced, the less likely you are to experience significant issues.

Temperature Problems

Temperature problems can range from your unit getting too cold and potentially icing to inconsistent temperatures whenever you check your equipment. There are a variety of issues that could be causing your refrigerated prep table to have temperature problems. Two primary points could be broken gaskets, doors, or fan problems. If you notice inconsistencies when you check the temperature of your prep table, it’s time to call a professional. While temperature problems aren’t always a sign of a significant issue, they could lead to more problems over time if left unchecked.

Issues With Doors

Door issues can range from deteriorating gaskets to more complex problems such as broken hinges, bent frames, and more. This can have a wide range of consequences when it comes to operating your commercial refrigerated prep tables. One of the primary issues that come along with door problems is temperature maintenance. Improperly maintained equipment can allow warmer outside air inside, making it more difficult to refrigerate. Other issues include outside pollutants getting into and onto the food.

Coil Icing Up

The coil on your commercial refrigerated prep table will get dirty over time. It would be best if you regularly cleaned these, as failure to do so can lead to premature equipment failure. You should ideally be cleaning these every month but potentially more often if your unit receives heavy use. It is also essential that you leave the rail pans in place. Failure to do so can lead to the coil icing up after a short period. If you notice this happening regularly or other issues related to the coil, it’s time to call the professionals.

Food Prematurely Spoiling

There are various reasons that your food could be prematurely spoiling in a commercially refrigerated prep table. One of the primary causes of this is temperature fluctuations stemming from compressor issues or a broken motor and fan. Ideally, you will be able to notice the problems with temperatures before food begins to spoil. However, if you start to see that some of the food in your refrigerated prep tables is going bad before the expected date, it’s time to call the Tri-Point professionals.

Prep Tables Getting Hot

Another vital issue to look out for will be your prep tables running hot. This can be caused by a few different problems ranging from improper ventilation to an inefficient compressor. If you notice that your equipment is running hot, it’s time to call in a technician. When your equipment starts running hot, the compressor may have to operate overtime to maintain the internal temperatures needed to store your food correctly. This can lead to higher energy bills and potentially premature equipment failure over time.

Emergency Commercial Refrigerated Prep Table Repair

Even if you have your refrigerated prep tables regularly serviced and do your part to clean and properly maintain them, certain parts will eventually break down. This is especially true for forced air-type refrigerated prep tables, which have more moving parts. The important thing is that when issues do arise you have them handled immediately. Tri-Point Refrigeration offers emergency service to get your equipment back up and running on the same day or as soon as possible. Equipment failure doesn’t always happen at the most convenient time, so Tri-Point offers 24-hour emergency repairs. If you’re having trouble with your commercial refrigerated prep tables, give Tri-Point Refrigeration a call.