Full-Service Refrigeration Repairs

Commercial walk-in refrigerator repair is essential for keeping your products from getting too hot causing spoilage and increasing your business’ overhead. Most of the issues with walk in freezers and coolers stem from the refrigeration equipment, but that doesn’t mean it’s the only thing that can cause problems.

Areas such as the doors, latches, and gaskets can also be a significant source of trouble as these often receive quite a bit of use and abuse. Repairs to your walk-in cooler door can lead to overall decreases in energy use and reduce how hard your compressor needs to run.

Walkins, Walk-in Freezer and cooler Service, Walk in Freezer Service, Walk in Cooler Service

Customers We Serve:

Restaurants    Bars  •  Hotels / Resorts •  Grocery Stores  •  Event Centers  •  Commercial Kitchens  •  Municipalities  •  Funeral Homes  •  Testing / Manufacturing

**24 / 7 Emergency Services**


Our commercial refrigeration walk-in installation team handles every aspect of the installation of your new walk in cooler or freezer. The process begins when the walk in shows up. Our team will be on-site when the walk in shows up. They will unload the walk in panels and equipment, and ensure there is no damage before the freight truck leaves. If there is damage found, it will be reported to the manufacturer and new panels ordered immediately. We will then begin to erect the walk-in and seal all seams with butyl caulk to ensure a proper seal. All walk-ins are built plumb and square, ensuring the doors shut properly and has no air leaks. We will install the refrigeration equipment, using p-traps when necessary, never bull-heading tees, reducing for oil return and pulling vacuums below 500 microns, no matter what.

Walk in Freezer installation, Walk in Cooler installation

What We Can Do For You


Request a Service

Our highly skilled technicians are dedicated to delivering top-quality service for all your commercial refrigeration needs. Our team ensures your equipment operates at its best, reducing energy consumption and maximizing efficiency.


Request a Service

Ensure seamless integration and optimal performance with Tripoint’s top-notch service technicians.


Contact Us Today

We sell new refrigeration solutions with cutting-edge technology to meet your cold storage requirements.

Want more information about walk-in installations?  

Email Us Today: info@tripointref.com


  • Walk-in Coolers
  • Walk in Freezers
  • Walk in Cooler and Freezer Combo Boxes​

The team at Tri-Point Refrigeration specializes in walk-in sales, installation, and service. Our sales team will decide if a site visit is necessary; about 50% of the time, we can get you a solid quote without ever seeing the job site. After a phone consultation or site visit, we provide our partner customers with a quote and drawings so they can visualize their new walk-in. After any changes and refining the design of your walk-in, our customers will sign off on the final design. Once the quote has been approved and we receive the deposit, we’ll get the walk-in ordered. Once the walk-in has been recieved, we will ensure the site is ready for the walk-in. Tri-Point will work with your electricians to ensure the correct amount of power is available for the new walk-in and refrigeration equipment and is on schedule. We work with large customers to install walk-ins, along with small business owners who want to ensure they get the best product for their money. Our new walk-ins come with a 5-year parts and labor warranty*; check it out here.

Ice Machine Installations, Ice Machine walk in Installations

Walk in brands we recommend:

When looking for a commercial refrigeration company near you, there are plenty of options to choose from. The most important factor, though is that they can solve your problems quickly and efficiently to get your business back up and running.

Tri-Point Refrigeration has worked with large and small companies in various industries to help keep things running smoothly. All technicians are expertly trained and have years of experience in their specific field. While many companies will work with one lead technician and many less experienced trainees, Tri-Point is the opposite. All of our technicians are the best at what they do.

This is why Tri-Point can provide such a strong guarantee on repairs because of the confidence we have in our technicians. You don’t want repairs performed only to have them break down again shortly after and Tri-Point is committed to keeping that from happening.

Complete Refrigeration Services for Partner Customers In Austin, Texas and Lubbock, Texas

Tri-Point Refrigeration offers the communities of Austin & Lubbock, Texas, full-service commercial refrigeration services, and ice machine servicing. We specialize in the installation, service, and maintenance of all brands of ice machines, walk-in coolers and freezers, reach-in coolers and freezers, ultra-low temperature equipment, HVAC, and energy management building control systems.

Why Choose Tri-Point for your refrigeration needs?

With a solid team of highly trained refrigeration techs, Tri-Point Refrigeration has the manpower, expertise, and reputation in the marketplace to be your complete turn-key solution for all commercial refrigeration needs.

Refrigeration System Repairs:

Tri-Point Refrigeration can provide repairs on all types of commercial refrigeration equipment. This includes everything from walk-in coolers and freezers to ice machines and refrigerated display cases.

Refrigeration System Installation:

We install all types of commercial refrigeration equipment. Walk-in coolers & freezers, reach-in coolers & freezers, and ultra-low temperature equipment.

Common Signs Refrigeration Repairs Are Needed

Even though preventive maintenance can help to minimize the chance of major issues arising, there are no guarantees that your commercial refrigeration equipment won’t eventually have issues or break down. When it does, early identification of the problem, or a problem that is about to arise, is essential for minimizing the overall damage.

1. Constant Operation

Your commercial refrigeration equipment, whether it’s your walk-in units or ice machines, is not meant to operate all the time. Instead, these units should be working only during the times when temperatures begin to rise. A sensor will detect when temperatures are changing then the compressor will kick in to return temperatures to stable ranges. If you notice that your refrigeration equipment is operating constantly, it means that the unit is having issues maintaining temperatures. This could be due to faulty sensors or it could mean that you have leaks in your gaskets or seals that are letting outside air in. Either way, this is a sign you need a professional to come in for potential repairs.

2. Ice Build Up

There are multiple reasons why ice is building up in your commercial freezer or cooler. However, regardless of the reason, ice build-up is a sign that you have problems that are likely costing you extra money each month. When the ice starts to build up in your refrigeration equipment, defrost cycles must increase which can lead to significantly more energy being used than would normally be needed. For businesses that are storing food in their refrigeration units, this can also lead to damaged products and the loss of flavor in certain foods. Always make sure that freezer and cooler doors are being closed during restocking to keep more humid outside air from entering. If you do notice ice building up despite keeping doors closed, it’s likely time to call in a Tri-Point technician.

3. Inconsistent Temperatures

Inconsistent temperatures are a sign that your compressor may be having issues functioning properly. This is also usually coupled with leaks in your gaskets or seals, especially around the doors, that let in warmer outside air. You should look for this sign along with constant operation as the two often accompany one another. Remote refrigeration monitoring can help you to know when temperatures are continually falling out of the optimal range and putting strain on your compressor. It’s always best to call in a professional technician as soon as you notice regular temperature fluctuations. The more that your compressor has to work to keep the temperatures within an optimal range the higher the chances of a severe issue occurring.

4. Strange Noises Coming From The Motors

Strange noises coming from machinery are never a good thing but when it comes from your refrigeration equipment motors, it could be a sign of a severe problem. There are multiple causes including loose parts or debris trapped in the motor area, but it could also be a sign that your motor and compressor are struggling. If you notice strange noises coming from the motors, you need to contact a technician immediately. While this may be a simple fix, it could also be a sign of serious issues, and getting them fixed early can prevent more extensive damage and therefore more expensive repairs.

5. Power Issues

Power issues can mean there is trouble with either the electrical components of the refrigeration equipment or with the wiring going into the equipment. For display cases and reach-in coolers that plug in, make sure you are never using an extension cord as these can cause problems with the power supply to the cooler. If you notice inconsistent power or periodic outages for your walk-in cooler or freezer, then it is imperative to call in the professionals immediately.  Electrical issues such as low or high voltage can shorten the life of your compressor, motors and other electrical components.

Commercial Refrigeration Repair Costs

You may be wondering what the costs are when it comes to commercial refrigeration repair services. There is no way to provide a fixed cost as all service calls are different. Some repairs may be straightforward and some are not.

Original Manufacturers Parts and Guarantee On Labor

As much as possible, it is important to replace parts with the original manufacturer (OEM) parts when it comes to refrigeration equipment. Tri-Point technicians understand this and have worked on almost all major brands. The Tri-Point team has relationships with the manufacturers and the ability to use OEM parts when repairing your refrigeration equipment. Using OEM parts ensures that everything seamlessly works together and oftentimes will ensure you stay in compliance with the manufacturer’s warranty. Remember that not all refrigeration companies will use OEM parts. Some repair technicians like to use aftermarket parts to save money. Working with Tri-Point ensures your equipment is getting repaired with the best parts and equipment possible.

24 Hour Emergency Service With Tri-Point Refrigeration

Even if you are following your exact maintenance schedule and doing everything you can to take care of your walk-in, sometimes emergencies happen. There are various high-impact areas such as the walk-in doors and compressors that are more prone to breaking. When issues do occur, you want assurances that they will be taken care of immediately. Tri-Point operates 24-hour emergency services to make sure that your walk-in coolers and ice machines are up and running as soon as possible. Our commitment to transparency ensures that you will know exactly when a technician is being dispatched. No more half-hearted assurances of “we’ll be out there sometime today”. Instead, Tri-Point makes it easy to track exactly where your technicians are and when they are on the way. Don’t wait until it’s too late, call Tri-Point today and find out everything you need to know about our commercial walk-in refrigerator and freezer services.