About Tri-Point Refrigeration, Inc.
Our efforts at Tri-Point are focused on providing the highest value refrigeration products and solutions as well as valuable educational information that make running your business easier and frees your time up to run your business, not worry about ice machine and refrigeration problems. We are committed to helping fellow business' across communities of Austin and Lubbock, Texas achieve the best possible results with their commercial refrigeration products and ice machines. This is why we invest our time and effort into team training, leadership training, and staffing our team with knowledgeable refrigeration personnel that have winning attitudes and a desire to make personal and professional progress. Tri-Point only stocks the highest quality products and brands that we trust. And we proudly are Authorized Service Providers for the companies below to guarantee the highest work we can provide for you.
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Who We Are
Tri-Point is motley collection of the smartest people we have ever met, we hire for attitude not talent. Each bringing a different experience & abilities to the table, we rely on each person's skills and experiences to make our team as a whole, better. Our team has over 160+ years of combined commercial refrigeration experience and we add to that everyday. We are committed to learning and becoming better everyday. Our team is lighthearted and seeks to serve our customers in any way that we can which is usually repairing a walk in cooler or ice machine, but also means helping take out the trash, load a truck, a much needed hug or just an encouraging word. Our team exists to serve your team.
Where We Came From
Tri-Point was started in 2015, based in Hutto, Texas, just outside of Austin, Texas. Starting out in Hutto, we knew one thing, we have to care for people and we have to serve our customers ABOVE ALL ELSE. We aren't just a service company we are a serving company. It's our job to take the added stress of a warm walk in or reach in, or an empty ice maker bin and carry that burden for our customers. Not just fixing their mechanical problems, but serving them in any way that we can.
Our Core Values
At Tri-Point, our core values are more than just a dusty plaque on the wall. We strive to be a living embodiment of them. We strive to engrain them in all the team members and we talk about them all the time. If you share these same values, hit our careers page, we will find you a spot!
Understands that we exist to serve our customers. We are not just a service company, we are a serving company. We place our customer's needs above our own, especially when difficult.
Serves the Customer Above All Else
Driven to Improve and Take Initiative.
The will and drive to get better everyday, both personally and professionally. Reading, watching and asking questions, and improving daily. When a problem arises, you take the initiative to solve the problem then, not assuming someone else will do it.
Good Natured and Open Minded.
The utmost respect for our customer, vendors, and team, while being open minded about each others differences and experiences.
Motivated by doing the best job possible, our work is art, and it's worship to God. We don't do a good job simply because we are paid for it, we do it because we simply can't settle for anything less.
Motivated By a Job Well Done.
Ability to show confidence in yourself and your work, yet humble when receiving accurate and healthy criticism. Humble enough to set aside personal desires and buy in for the benefit of the team.